Can I add information to my credit file
Changes are made to your credit file all of the time. However, these changes are usually made by your credit providers. They report when you make payments on time, when you default on a payment, and when an account is paid off. But can you add information to your credit file?
The answer is yes. You can add information to your credit file.
For example, you may find that your personal details are not correct. If that is the case, you can advise Veda Advantage by completing a form that they have created for this very reason. They will ask that you provide any supporting documentation regarding the addition or change in information on your credit file. If they do not require any further documentation, they will have the information updated in 5 working days. After the update is made, they will send you a copy of your updated file. If they require some sort of verification, it will take approximately 30 days before you hear a response from Veda Advantage. Just keep in mind that such information as addresses you have lived at and your employer’s information are listed on your credit report because a credit provider has reported that information. They get the information off of credit applications that you have filled out. You are not able to add address and employer information on your credit file.
However, you are able to update court judgments and summons information. You can fill out the Update Details form for this as well with proof of payment so that the entry can be updated to “paid in full� or “settled.� If you do nothing about this, then the account will show that it has not been brought current.
Any other information that you need added such as the payment history to an account that hasn’t been updated for a while requires you to contact the credit provider. You must then request that they add that payment information for you. This usually takes 5 working days after the credit provider makes contact and has the changes implemented. If they do not make the change, you need to contact them again and bring to their attention that you had contacted them once before regarding them updating your information. Again, this should take 5 working days, but it is very rare that you have to contact your credit provider more than once.
Lastly, you are able to add a statement to your report regarding a negative mark or a default. If you are unable to have it removed, inserting a statement. You can do this by writing to Director, Compliance, Office of the Privacy Commissioner GPO Box 5218
SYDNEY NSW 2001. This statement will give your credit providers something else to consider when deciding whether or not to extend you credit.
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